The revolutionary solution that allows you to achieve faster and easier motor vehicle assessing and accident management through the integration of market leading technology and real-world services that simplify the assess and repair process.

We are here for you to solve your problems. Please fill out the form to connect with one of our Hello Claims experts.

We are innovative, and we are turning the motor assessing industry upside down with:

Market-leading digital assessment turnaround times without sacrificing quality*

Clear and continuous communication through SMS and emails

First in Australia to market live stream assessing solution, means no barriers

Advanced data capabilities with detailed reports

Past performance is not an indicator of future performance.

* Performance from Australian operations October 2020 – October 2021.

Hello Claims took the initiative to support the insurance and repair industry during this period by offering the use of its live streaming technology free of charge to all its insurers, brokers, and repairers during COVID-19.

We have been named in the Insurance Business 5-Star Insurance Innovators Report 2021.

Hello Claims has been recognised as one of the best businesses at the forefront of innovation for 2021. Our business’ innovative response has been particularly evident during the COVID-19 crisis when face to face assessments were not possible.

Our services

Assessing & Loss Adjusting


Hire car

Accident & Repair management


"I am impressed beyond words. As a broker, I deal with many providers and always have to follow up - sometimes more than once. This has been smooth, with every email being informative. I have not needed to chase you up once. Thank you."


"It was all so easy and pleasant and a positive customer experience. I appreciate the text messages and updates. Keep up the good work. It is appreciated."

"Amazing service all round from lodgement, well done. The repairer was friendly, professional and did an amazing job. Thanks so much."

Happy customer

Happy customer

© Copyright 2021 Hello Claims Pty Ltd.

Hello Claims Pty Ltd ABN 15 601 752 078 is a Corporate Authorised Representative (AR No. 001291076) of Insurx Pty Ltd ABN 85 628 930 334; AFSL 528534. The information in this article is general in nature and does not take into account the investment objectives, financial situation, and particular needs of any particular person. Past performance is not an indicator of future performance. Hello Claims Pty Ltd and its related bodies corporate make no recommendations as to the merits of any financial product or financial services referred to in this article, its website, emails, or its related websites. Before acting on any information in this article, you should consider the appropriateness of it, having regard to your specific financial circumstances and requirements. In particular, you should consider obtaining independent financial, legal, taxation and accounting advice to ascertain whether you should acquire any financial services described in this article.