A premium suite of services.
End-to-end assessment and accident management solutions for all types of motor vehicle claims.
Connect with our team to explore the best solution for your needs.
Motor vehicle assessors speak to and guide the smash repairer, in real time through our first to market live streaming technology, so the assessor "sees what the repairer sees", to ensure "truth" of repair costs. Assessments are completed in rapid time frames, saving money in travel costs.
If you prefer the traditional form of assessing for selected claims, for total losses, motorcycles, caravans, trucks and problem claims, Australia wide - no problem!
Live assessments
On-road
Innovative business processes and technology-based solutions to make claims and repair management so much easier.
The benefits
Smart assessing
Predictable costs, predictable days to repair and your customers are updated each time a vehicle moves from one repair stage to another.
Family-owned, customer-focused repairers who repair vehicles how you expect. We manage, control, coach and collaborate with a repair network of almost 100 of the best shops in the country.
Repairers who care
Proactive approach
Our platform allows insurers and brokers to ask questions and share their feedback at any time during the claims process. This ensures we can promptly respond to your queries and prevent potential issues.
Customer choice
Hello Claims respects customer choice. Your customer can nominate a repairer who is not part of our network, or we can assist with choosing one.
© Copyright 2024 Hello Claims Pty Ltd.
