The Hello Claims business model was purposefully built to support the future of our industry with a technology focus. Hello Claims uses its innovative DNA to refine the “status quo” process, enabling the perfect solution that simplifies motor vehicle assessments and repair processes.
"We're different from our competitors because we put the insured and broker at the forefront of the claim. We offer detailed data reporting, so you can make informed decisions and flexible solutions for every need - one size doesn't always fit all."
With our innovative ecosystem, designed to increase transparency in motor claims, all the relevant stakeholders will always be informed about the claim status through automated SMS/email notifications. This way, no one is left in suspense or wondering what's going on!
By providing regular updates on the claim status, we can minimise complaints. Our specially designed portal allows stakeholders to leave feedback, and our team to proactively ensure it is actioned during processing.
We're all about streamlining the claim process for our users. When an insurer or broker lodges their claims, they can do so efficiently with little-to-no training required directly on our platform and quote requests will be sent automatically.
A truly end-to-end claims solution where digital and real-world services integrate to make claims handling and repair management so much easier.
Hello Claims has seen a year full of achievements, most recently named an Insurance Business 5-Star Technology Provider 2022.
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